If you’re a business in Wilmslow, Cheshire or South Manchester that’s frustrated with unreliable IT, slow responses or the nagging feeling your systems aren’t properly protected, Penken Technology was built for businesses like yours.
Mark founded Penken because he believed businesses deserved better than faceless, reactive IT support, and every decision we make is still built around that belief.
Most IT providers describe themselves by what they do. We’d rather describe ourselves by what we promise.
We promise to keep your team working, fix problems quickly when they arise, help you make good technology decisions, protect you from expensive surprises, and ensure IT never gets in the way of running your business.
Our managed IT support packages have been designed to deliver on those five promises, without unnecessary complexity or hidden extras. We carefully select the tools and systems included in each package to make sure every one of them helps us keep those promises for you.
Mark built Penken Technology around five promises. Simple ones. The things every business should be able to expect from its IT provider.
Reliable systems and fast, responsive support so your team stays productive. We proactively monitor your systems, resolve problems before they escalate, and step in quickly when something goes wrong, remotely or on-site.
Things go wrong sometimes. What matters is how fast normal business resumes. We provide unlimited remote and on-site support during business hours, with clear communication throughout so you're never left wondering what's happening.
Most business owners don't want to become IT experts. They want someone they trust when a technology decision needs to be made. We provide honest, straightforward advice with no incentive to oversell.
Cybersecurity, backups and proactive guidance that keeps you away from the risks you don't yet know exist. We monitor your systems around the clock and ensure your protections are always current, included as standard and never treated as an add-on.
Most business owners want to focus on customers, staff and growth. Technology should never get in the way of that. Whether we manage your IT entirely or work alongside your existing resource, our goal is always to keep technology working quietly in your favour.
Penken has been looking after our IT services for a number of years. Very reliable, professional and gives great advice. Wouldn't hesitate in recommending Penken Technology.
Penken Technology is led by founder Mark Faulkner, who has spent over 17 years supporting organisations with their IT systems, security and technology strategy. Over that time, Mark has worked closely with legal, financial, manufacturing and other professional services businesses that depend on secure, reliable technology.
Mark brings a methodical, detail-focused approach to every client relationship, taking time to understand your business properly before making recommendations and staying accountable for the outcomes.
When you work with Penken Technology, you deal directly with an experienced IT professional who understands your business and takes responsibility for keeping your systems secure, reliable and running smoothly. That’s a promise we take seriously.
While Penken Technology offers the personal service of an independent provider, you are never relying on just one person.
Behind the scenes, Penken Technology works with a carefully selected network of trusted partners, vendors and specialist engineers. Our systems, documentation and monitoring tools ensure your IT environment is managed professionally and consistently at all times, even when additional support is required.
With Penken Technology, you benefit from the responsiveness of a dedicated IT partner, backed by the reliability of a wider support ecosystem.
The Penken is a picturesque mountain near Mayrhofen in Austria. While it’s quite a distance from our base in Wilmslow, it holds a special meaning for our founder, Mark. Just like reaching a summit, getting your technology working smoothly takes the right guidance, preparation and support.
At Penken Technology, our goal is simple: to help your business reach the summit of reliable, secure and productive IT.
Enter your number and we’ll call you back, usually within the hour.
